DNA (Did Not Attend)

We have looked at the rate of “DNA’ in the practice - patients who simply fail to turn up for an appointment they have made. If you DNA you will affect someone else! Medical records are marked with an entry when patients DNA. Don’t be a DNA! Ask for a text reminder to help you remember your appointment. 

DNA’s in May 2026

Newton Aycliffe – 228 appointments Not Attended = 3928 minutes wasted

Shildon – 95 appointments Not Attended = 1489 minutes wasted