Digital Inclusion

NHS England advises in its Inclusive digital healthcare ‘a framework for NHS action on digital inclusion’ that some particular groups face a higher risk of being digitally excluded and also face a higher risk of health inequalities.

Specific groups include:

·         Older adults, especially people over 75 years old

·         Socio-economically disadvantaged groups

·         Socially excluded groups

·         Disabled people and people with life-impacting conditions

·         People living in areas with inadequate broadband and mobile data coverage

·         People less fluent in understanding the English language

Digital exclusion can compound health inequalities by exacerbating challenges with access to healthcare, skills and the capability to navigate and use services and the resources needed to lead a healthy life.

If you require any help with digital services please feel free to ask for the Digital Inclusion Champion who will be happy to try and help.